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Words from Our Patients

Here's what our patients have to say about their experiences at Sarasota Memorial. Take a look at excerpts from letters that have recently been sent to us.

As the CEO of a business, I am very focused on our business providing excellent customer service, and am always interested in seeing how other companies and other business segments achieve the s ... Read More
I would fly all the way back from the United Kingdom if I needed cardiac surgery again. I was amazed at how simple the surgery was and how short the recovery period was. I was feeling back to my o ... Watch Video
I had gone to the ER in my home town that afternoon and a stress test showed some serious heart problems that required emergency surgery. I was transported from Fawcett Memorial to Sarasota Memori ... Watch Video
I flew in urgently at the behest of a (family member who is a physician). After symptoms and a suspicious stress test in my hometown, my son recommended that I have an angiogram at SMH, where ex ... Read More
I would like to thank you and your staff for the excellent care and compassion I received during my stay at Sarasota Memorial. Every staff member of 9 Waldemere Tower made me feel very, v ... Read More
I am writing to let you know how pleased my wife and I are with your facility. Over the years, we have belonged to a number of fitness organizations and we agree yours is by far the best. p ... Read More
A family member) recently was admitted for a C-section. One of the.... outstanding features I observed was the mood and spirit of the staff... I was particularly struck by the steadine ... Read More
I have never taken the time to write a letter of thanks after receiving medical care. But this week I feel compelled to express my gratitude and wonderment at the level of professionalism, exper ... Read More
On behalf of my mother, I’d like to say thank you to the wonderful staff that cared for her during her time on your 9th floor (Neurology). I’ve been well-versed in inpatien ... Read More
I recently entered SMH as an outpatient for heart catheterization. Unfortunately, the tests revealed an immediate need for bypass surgery. First, hats off, kudos and a hearty thank-you to the gr ... Read More
This is to let you know that when I had the occasion to need the services of Sarasota Memorial Hospital, I found everyone (on the Cardiac, Intensive Care and Wound Care Units) to be incredibly c ... Read More
I feel compelled to let you know about the incredible work of your team members, Breast Health Navigator Marie Borsellino and Oncology Nurse Jeanne Heaton. In the midst of a tr ... Read More
We had our baby by urgent C-section. We’ve been trying to get a letter out to thank everyone for the overall outstanding experience we had from beginning to end during our stay. ... Read More
In today’s world, many are ready to criticize, I would like to give positive testimony. A short time ago I was an outpatient in your Hyperbaric Medicine Department ... Prior to c ... Read More
My sincere thanks to your Radiology Department for all the wonderful care they have given my husband. They have been caring, compassionate, thoughtful, funny, accommodating, as well as professio ... Read More
My spouse and I would like to express our deep gratitude to your hospital and staff. I was rushed to the hospital with excruciating chest pain ... I don’t remember much more until Dr. Rehm ... Read More
Sincerely, A grateful patient ... Read More
Several years ago, I had a very serious infection until Dr. Michael Milam and his team isolated the problem and knew what drug to give. The nurses twice had to do everything to bring down my fev ... Read More
I am writing to sing the praises of the SMH Pain Care Clinic. I have been a (longtime) patient at the clinic and am always treated with the greatest care and respect by staff. I cannot say enoug ... Read More
I recently was referred to the Breast Health Center for a biopsy. I am writing to tell you that I was AWED by the superior level of service provided by your staff. I have never been mo ... Read More
I recently made a visit to the ER at Sarasota Memorial and was admitted to the hospital. It was my first time to be hospitalized. I cannot say enough about your staff, from the RNs, assistants, ... Read More
I am pleased to offer my appreciation for the professional and compassionate care I received as an outpatient in your Cardiac Cath Lab. (As a newcomer to Sarasota), I felt it wise to make contac ... Read More
My recent stay at Sarasota Memorial was excellent in every respect. I congratulate you and all of your staff for continuing to make Sarasota Memorial one of this country’s great hospitals. ... Read More
As an employee of Sarasota Memorial ... I have seen many changes within our institution, but the one thing that remains steady is the dedication and compassion of many SMH employees. I want to s ... Read More
A warm hug and a big thank you for the excellent care I received prior to and after my angio and stent placement. I walk the beach every day on Siesta Key with thoughts of what could h ... Read More
I must take this opportunity to say what a wonderful addition to North Port the Sarasota Memorial Health Care System has become. I have to commend your staff on their efficiency &ndash ... Read More
I have never used the Emergency Room before and I was quite amazed at how efficiently it ran ... (Staff) were doing an excellent job moving people along.   I was told by my ... Read More
Dear Home Care Director:   I would like to commend you and your organization for the wonderful service given to me by your nurses and your Occupational and Physical Therapists ... Read More
I am sure I have said this before, but something good is worth repeating.   The care, patience, kindness and professionalism given to me, my family and my referrals at the S ... Read More
Dear Hospital Board:   Just wanted to thank you for the excellent care that I received at your hospital in the Emergency Room and on the 7th Floor.   Unfo ... Read More
I was discharged from the Medical-Respiratory Department following several days of tests and treatment at SMH. I am writing to commend the staff, especially the nurses, in this department. Every ... Read More
To whom it may concern: My uncle stayed at your hospital for kidney stones. I just wanted to tell you about the fantastic nurses you have.   Gina and Melodee ... Read More
My wife and I have recently relocated to the southwest Florida area and I wanted to take a moment and let you know what a phenomenal experience I had while undergoing a procedure in your interve ... Read More
I just wanted to let everyone know ... what a wonderful experience it was in obtaining care for (a family member). My mother was extremely impressed and truly grateful for the exceptional treatm ... Read More
This is a letter of appreciation and to advise you of the wonderful treatment received by your staff for both my wife and myself on our recent visit to your hospital ... My wife was recently rus ... Read More
After having been a patient at SMH for an extended stay, I just wanted to extend my thanks and gratitude for the care I received, not only from the doctors and nurses but also the PTs, PCAs and ... Read More
Dear CEO Gwen MacKenzie: I was admitted for a stress test after incurring some mild chest pain. I wound up having quadruple bypass surgery, performed by Martin Beggs, MD. ... Read More
Dear CEO Gwen MacKenzie: I am writing you in reference to my recent stay and care at Sarasota Memorial Hospital. In one word, WOW! I cannot express well enough how great my stay a ... Read More
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